for Digital Commerce Platforms

Delivery Infrastructure engineered to drive your enterprise to new heights


Empower your merchants with an end-to-end Dispatch Platform – provide dependable delivery solutions, close deals faster, and fast-track your product roadmap.

1400+

Active Restaurants

$67M+

Food Delivered

2M+

Deliveries Processed
MODULAR SOLUTIONS

A fully integrated suite of delivery products, designed to
save you time, money, and unnecessary headaches

Our suite of delivery products engineered to expedite your product roadmap, effortlessly integrate with a simple click, and optimize delivery operations. We meticulously refine the right abstractions so your teams can forgo piecing together disparate systems or enduring months of integration for delivery functionalities.
Modular Tools:
  • Fleet Access
  • Order Integrations
  • Route Optimization
  • Billing & Invoicing
  • Payments
  • Demand Forecasting
  • Labor Scheduling
  • Support CRM
  • Custom Reporting
  • Refund Management
  • Customer Tracking
for developers

With years of experience utilizing our own delivery platform, leverage our pre-built integrations, comprehensive tool suite, and craft the optimal solution for you, your merchants, and end-users

One API & Invoice

We agonize over the right abstractions so
your teams don’t need to stitch together
disparate systems or spend months
 integrating delivery functionality.

Pre-built integrations

Accelerate your technology roadmap
and leverage integrations for systems
like Uber, DoorDash, ChowNow
Square, and many many more
key products

Fleet Aggregation

Access over 10 fleets covering North America through a single API.

Order Integrations

Benefit from 20+ out-of-the-box ordering integrations.

Auto-Dispatch Strategies

Customize dispatch strategies to suit your specific needs.

Enable Merchant-Delivery

Provide driver app support for merchants to self-deliver.

Refund Automation

We automatically process and reconcile refunds for you across all your fleet partners

Billing & Payments

Set up per-merchant billable fees. Includes custom SQL reporting for Enterprise clients.
for your merchants

Customize pricing, rules, and settings per location

Implement multi-tenant architecture supporting five levels of organizational hierarchy.
  • Establish billing rules based on distance, delivery provider, or order type (e.g., catering)
  • Automatically designate preferred or ban fleets per merchant
  • Set up hybrid delivery hours for merchants utilizing their own fleet
for your Operations Team

An all-in-one delivery platform designed and engineered
to streamline the end-to-end delivery experience

Unified Delivery Management

Centralize all deliveries, eliminating the need for juggling tabs or spreadsheets.

Automatically Resuce Deliveries

Quickly find replacement drivers for at-risk or late deliveries.

Support-as-a-Service

Utilize FIRST to offer real-time support for both merchants and end consumers.

One Invoice

Receive a single, consolidated invoice for all delivery requests across all the fleets you leverage

Put Refunds on Auto-pilot

We automatically process and reconcile refunds for you across all your fleet partners

Insights-as-a-Service

Leverage insights to optimize flleet selection and delivery strategies in each operating territory.
1111B S Governors Ave #6545
Dover, DE 19904
info@firstdelivery.com
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